Friday 30 May 2008

UK energy regulator plans help for fuel poor

Britain's poorest households should get more help finding the cheapest power and gas deals under a new plan to soften the blow of soaring energy prices.

UK energy regulator Ofgem published its "Fuel Poverty Action Programme" on Friday which it says aims to get consumers who pay more than a tenth of their income on heating and lighting their homes onto the cheapest tariffs available.

"We have to find ways to identify and target more effectively low income and vulnerable customers most in need of help from the government, suppliers and non-government agencies," Ofgem Chairman John Mogg said.

Under the plan, the Department of Work and Pensions will look at new laws to allow more information to be shared by government and energy suppliers to improve targeting help for poorer customers, while another government-funded scheme will ensure the most vulnerable customers are on the cheapest tariff.

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