Sunday, 5 June 2011

Consumer protection assurances added to Green Deal

04 June 2011

The government has assured the public that consumers will be protected under the Green Deal.

It has launched a Green Deal Code, which includes an advice line that will refer customers to accredited assessors, installers and providers undertaking the green home improvements and allow customers to complain if they need to.

The new Consumer Protection in the Green Deal document also sees the appointment of the UK Accreditation Service, which will ensure assessors and installers adhere to the standards for participating in the Green Deal.

"The Green Deal will be the biggest home improvement programme since the Second World War shifting our outdated draughty homes from the past into the future, so it's vital people can trust it," explained climate change minister Greg Barker.

Additional information on the scheme's plan to help vulnerable people retrofit their home has also been published, as well as details on hard to treat homes.

Each household undertaking the scheme when it launches next year will be able to access up to £10,000 upfront to pay for energy efficiency work and repay the cost through their energy bills.

Posted by Mark Stephens

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