British energy suppliers announced on November 23 that they are committed to offering every household an in-home energy display device. Homeowners will be offered the option of having the display device installed along with a smart meter so they can see how much energy they are using and how much it costs.
“Smart meters will help customers to save money by providing accurate information on how much energy is being used at any given time,” said Garry Felgate, chief executive of the Energy Retail Association (ERA) – the industry trade body.
“With this new commitment on display devices, customers will also benefit by being able to choose how they view this information so that it suits their personal preferences and needs,” Felgate continued.
The commitment from energy suppliers to provide in-home displays comes before a widely anticipated announcement from the government on smart metering that is expected to come any day now. The energy industry is depending on the government to provide a legislative framework that will allow for a nationwide smart meter rollout.
British Gas, one of the Big Six energy suppliers, announced last week that it will offer customers a free energy display in the home, along with an online energy management service, as part of its new EnergySmart program.
EnergySmart is the first program offered by a British energy company that does away with an estimated quarterly bill in favor of an accurate bill as determined by a smart meter. Customers that enroll in EnergySmart get the in-home energy display for free.
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